Growing up in Baltimore, Maryland, Tim Hynes was exposed to the promise of higher education at an early age. He received two degrees—one in marketing and the other in finance—from the University of Richmond.
Yet his education went beyond the classroom. At college, he learned critical thinking skills, says Tim, whose summer jobs paid his living expenses during the school year. Today, he is known for his ability to break a complex problem into manageable pieces.
That skill is invaluable in his current job at Navient, where he oversees credit risk, compliance and information security. "I make sure we have the appropriate risk-management strategy in place," explains Tim, whose motto is "Measure Twice, Cut Once."
After graduating from the University of Richmond, Tim got a job at MBNA out of college largely because he was interested in the fast-growing company. At Bank of America, Tim led new account acquisition and current account marketing. In all, he spent 15 years at MBNA/Bank of America.
He joined Sallie Mae in 2008, and he was the senior vice president, credit, and later, collections, for that company.
As Navient's chief risk officer, Tim is responsible for maintaining and fostering a culture of compliance and accountability in the company's operations to ensure that Navient maintains sound credit, market, compliance and operational performance.
Despite the focus on numbers, Tim enjoys interacting with others. "The most rewarding part of my job is working with people in all the diverse areas at Navient," he says.
An avid sailor and fisherman in his youth, Tim now spends free time shuttling his three sons to sporting events. He also coaches his kids' teams. Whether at home or at Navient, he enjoys working toward a common goal.
"I'm very results-oriented," he says. "I've experienced success in my career when I take on difficult situations and turn them around."