“I want to provide people with a complete solution, making sure they get all the information they need up front.”

 
 

Get to know: Aaron

Portfolio Management, Indiana

While Navient leads the industry in keeping student loan borrowers out of default, unfortunately default is a reality for many customers. To assist these customers, Aaron and many other members of Team Navient apply their expertise to educate borrowers on their options and help them get back on a path to financial success.

“I listen carefully when customers call looking for help with their loan. I want to provide people with a complete solution, making sure they get all the information they need up front,” Aaron says. “When their loans are in default, borrowers’ situations are tough enough. They need to hear all of their options and learn what it’ll take to get back on track.”

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