Master servicing solutions: maximize recovery and manage your risk

Our entire enterprise is helping clients and millions of individuals nationwide manage the impact of the COVID-19 crisis. Learn more, and find out how to get help for your organization

We are a one-stop accounts receivable management (ARM) master servicer… not a collection agency.

We are proven experts in managing the accounts receivable vertical supply chain and maximizing outcomes within a superior compliance environment.

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When you partner with us, you can:

Maximize your recovery
Meet your compliance objectives
Protect your brand

Treat your constituents with respect
Enable your team to focus on growing your core business

Easy and effective.

Our holistic, technology-enabled, and debt-agnostic master servicing platform integrates:

Third-party collection vendor vetting, procurement, and management
Predictive analytics
Fund processing
Quality controls
Reporting

Our corporate governance, compliance framework, and cybersecurity posture manage risk on your behalf.

We can increase your recoveries by leveraging our debt collection "ecosystem" that includes our network of more than 20 vetted, industry-leading collection agencies and law firms already under contract – in total, employing more than 1,000 U.S.-based collection specialists.

We assign your assets to the right collection agencies at the right time through our proprietary, intelligent, and automated inventory management platform. We continuously monitor performance to optimize outcomes.

With the resources of our parent company Navient (Nasdaq: NAVI), we have unrivaled financial stability, IT infrastructure and support, and resources to successfully execute on your critically important debt portfolio.

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