Loan Servicing

Debt Relief Updates

Loan Forgiveness and Debt Relief

Last updated: 4/11/24

April 2024: The Biden Administration announced new plans to cancel student debt and is in the process of finalizing those details. We encourage you to visit for the latest information.

Important: Beware of offers for debt relief for a fee – these are services your student loan servicer does for free. You never have to pay for help. Protect yourself from student loan debt relief scams.

June 2023: The Supreme Court has reached a decision on the one-time Federal Student Loan Debt Relief program, ruling it unlawful. As a result, borrowers can no longer pursue this as an option to cancel their student loan debt. Additionally, benefits provided by the CARES Act (payment pause and 0% interest) will expire starting September 1, 2023 and will not be extended further. These programs are only applicable to borrowers with loans held by the Department of Education (ED). Navient no longer services these loans, so any loans you have with us are not eligible.

November 2022: It was announced that applications for the one-time Federal Student Loan Debt Relief are no longer being accepted and the CARES Act would be extended until as late as June 30, 2023 (the extension may expire earlier depending on the timing of court rulings pertaining to the debt relief program) for borrowers with loans held by ED.

August 24, 2022: The Biden Administration announced student loan forgiveness and the extension of the CARES Act for borrowers with loans held by ED.

Frequently Asked Questions

I only have FFELP (Federal Family Education Loan Program) loans serviced by Navient. Am I eligible for the loan cancellation program announced by the Department of Education on April 8, 2024?

Are private education loans included in the April 8th loan cancellation announcement?

  • The April 8th announcement applies to federal loans only – private loans are excluded from this forgiveness.