Student Loan Servicing
We're here to help you successfully navigate your student loans.
COVID-19 Update – We’re here to help. Get answers to your questions at our COVID-19 Student Loan Support Center
Loan Customer Log In
Difficulty logging in?Important Messages
- Are you in an Income-Driven Repayment (IDR) Plan? Re-certify your income annually on StudentAid.gov
- Watch out for companies that offer "student debt relief." You never have to pay for help
- Have you been affected by a natural disaster? Call us for help at 888-272-5543. Learn more about getting disaster relief
In Repayment
Read about your options for:
- Income-Driven Repayment (IDR) plans for federal student loans
- Other repayment plans
- Federal loan consolidation
- Deferment and forbearance
- Forgiveness, cancellation, and discharge
INTRODUCING CORA, OUR CUSTOMER ONLINE RESOURCE ASSISTANT
CORA – powered by Artificial Intelligence (AI) – can help you find the right repayment option for your situation. Answer a few questions and CORA will take you to apply for a new repayment plan, or request temporary payment relief.
Just log in to your account, launch CORA, and start exploring your options.
Student Loan Success Stories
Real people share their tips, insights, and inspiring experiences
Millions of people are successfully repaying their student loans and applying their degrees to pursue their dreams.
Check out some of their stories, and find out how we’re working to make student loans better.
Business Processing Solutions
We help our government, education, and healthcare clients achieve their missions, optimize their revenue, and deliver on their commitments to their customers and communities.
Consumer Lending
We deliver a best-in-class customer experience that empowers borrowers to manage their debt efficiently and affordably.
Community & Commitment
We’re committed to contributing to the social and economic well-being of our local communities, to supporting a culture of integrity and equality in our workforce, and to integrating environmental responsibility into our business.
Military Benefits
If you are a member of the military, both your federal and private loans may qualify for the Servicemembers Civil Relief Act (SCRA) and other military benefits.
WARNING – This system may contain U.S. Government information, which is restricted to authorized users ONLY. Unauthorized access, use, misuse, or modification of this system or of the data contained herein or in transit to/from this system is prohibited and constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to criminal and civil penalties. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Such monitoring may result in the acquisition, recording, and analysis/auditing of all data being communicated, transmitted, processed, or stored in this system by a user. If monitoring reveals possible evidence of criminal activity, such evidence may be provided to Law Enforcement Personnel. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING AND RECORDING.