Our People

Our People are Our Greatest Asset

Our Mission

At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service.

Our Values

Our core values support our vision and shape the culture of our company.

These values guide everything we do: how we interact with and serve our clients; how we hire, develop, and retain our people; and how we contribute to our communities as responsible corporate citizens.

These principles serve as the foundation for the passion, commitment, and integrity we bring to our business every day.

We strive to be the best.

By relentlessly pursuing the right solutions, we deliver on our promises to each other and those we serve.

We’re stronger together.

We succeed because we’re inclusive and authentic, and we know good ideas can come from anywhere and anyone.

We earn the trust of our customers and colleagues.

This is achieved by always holding each other accountable and acting with integrity.

We innovate always and everywhere.

We empower each other to think differently, develop ourselves, and grow our company.

Getting to Know

Navient Leadership

Our leaders bring expertise from multiple industries, including education finance, government, healthcare, and transportation management.

Jack Remondi

Jack Remondi

President and Chief Executive Officer

Patricia Nash Christel

Patricia Nash Christel

Vice President, Corporate Marketing and Communications, Chief of Staff to the CEO

Sarah Ducich

Sarah Ducich

Senior Vice President, Public Policy and Government Relations

Joe Fisher

Joe Fisher

Executive Vice President and Chief Financial Officer

David Green

David Green

Chief Executive Officer of Earnest

Steve Hauber

Steve Hauber

Executive Vice President and Chief Risk and Compliance Officer

Mark Heleen

Mark Heleen

Executive Vice President, Chief Legal Officer and Secretary

John Kane

John Kane

Group President, Business Processing Solutions

Mike Maier

Mike Maier

Senior Vice President and Chief Information Officer

Matt Palese

Matt Palese

Senior Vice President, Consumer Lending and Chief Operating Officer of Earnest

Mike Smith

Mike Smith

Senior Vice President and Chief Human Resources Officer

Troy Standish

Troy Standish

Senior Vice President, Asset Management and Servicing Operations

Jennifer Walker

Jennifer Walker

Senior Vice President and Chief Audit Officer

Getting to Know

Our Board of Directors

Learn more about our board and our commitments to corporate controls and oversight on the Corporate Governance page.

Linda A. Mills

Linda A. Mills

Chair of the Board of Directors

Frederick Arnold

Frederick Arnold

Edward Bramson

Edward Bramson

Anna Escobedo Cabral

Anna Escobedo Cabral

Larry A. Klane

Larry A. Klane

Michael Lawson

Michael Lawson

Jack Remondi

Jack Remondi

Jane J. Thompson

Jane J. Thompson

Laura S. Unger

Laura S. Unger

David L. Yowan

David L. Yowan