About Us

We Help Millions of People Succeed

We Deliver Technology-Enabled Financing, Services, and Support

Our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service.

We're an industry leader in education financing and business processing solutions for individuals and for healthcare and government clients.

We leverage our decades of experience and performance, and our data-driven culture, to deliver exceptional results for our customers and clients. Our size and industry-leading capabilities enable us to solve our clients’ most complex challenges.

Our People

Our Company Values are Reflected in Our People

At Navient, we bring innovation to everything we do. By living our values daily, we meet our commitments to our customers, colleagues, and shareholders.

Our Story

We’ve Been an Industry Leader for Nearly Five Decades

Since 1973, we’ve supported the education and economic achievements of millions of people, through our innovative and technology-forward approach that simplifies complex programs and experiences.

Highlights & Insights

Read News and Industry Insights

Check here for the latest updates about Navient, events we’re attending, and thought leadership developed by our specialists who have expertise in the variety of industries we serve, from education to public and private sectors.

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Enhancing Healthcare Finances and Access in Alaska and Beyond

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Check Out Our Guide for Transformative CX Best Practices

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Navient Recognized for Supporting Military Members and their Spouses

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Success Stories

We Focus on Our Customers and Their Success

Discover how we optimize our solutions through cost-effective, consumer-focused strategies, big data analytics, and professional, respectful, and compliant relationships with customers and clients. 

Trust & Security

Compliance is Key to Everything We Do

Our attention to compliance, data privacy, and information security has earned us the trust of our public- and private-sector clients.