Navient is committed to ensuring website accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards as we make progress.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Navient is conformant with WCAG 2.0 level AA and partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Please be aware that our efforts are ongoing.