U.S. states want to:
- Track and slow the spread of COVID-19 in their communities
- Support those infected through their quarantine periods
- Collect and analyze data to make timely, informed public health decisions
- Coordinate the large public-communication efforts needed to ensure effective, efficient, and equitable vaccine administration
Case study
Contract tracing in the Southeast
Through our affiliate, Xtend Healthcare, we provide inbound and outbound solutions for regional health departments across a Southeast state.
- Contact tracing calls with individuals who test positive and their close contacts
- Monitoring / check-in calls with infected residents during their quarantine and recovery periods
- Communicating lab results to individuals via phone, text, and email
- Using the state's online vaccination system, help residents register, schedule vaccination appointments, and find additional resources