COVID-19 Student Loan Support Center
Last updated: Wednesday, May 27
As part of the new federal legislation passed on Friday, March 27, 2020, we have suspended payments and interest accrual on all U.S. Department of Education (ED) owned loans until September 30, 2020. Navient has sent notification in writing to all eligible borrowers. You can always check your loan status by logging in to your account.
It’s important for you to know that we’re monitoring the news and staying abreast of the changing developments with the coronavirus (COVID-19) emergency.
We assure you: The health and safety of our customers and employees are our top priorities.
Federal Student Aid’s coronavirus (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information for students, borrowers, and parents about the 0% interest rate and administrative forbearance provided by the CARES Act. These relief measures are available to student loan borrowers with federal student loans owned by the U.S. Department of Education (ED) due to the COVID-19 emergency. Please visit the page regularly for updates.