School Servicing Portal

Navient's School Servicing Portal provides the information, tools, and resources you need in an easy-to-use interactive format.

Get fast and secure access to:

  • Comprehensive reports and data — Help your school build financial literacy and default prevention programs that work.
  • Servicing information — View loan details to assist your students and alumni.

School Servicing Portal (SSP) Reports Overview

Access more Product and Support Documentation

Contact CollegeServ to Request Access

Contact CollegeServ at 888-272-4665, Monday – Thursday, 8am – 9pm ET Friday, 8am – 8pm ET, or email us at

Document Direct for the Internet®

DocumentDirect for the Internet® is a service offered by Navient that allows users to view reports online.